Corporate food service in Cartagena

Ask for four documents before comparing prices: a current sanitary licence for the production site, public liability insurance including product coverage, a written sanitary crisis protocol, and technical sheets for the preparations. An operator who cannot show them today will not have them on the day they are needed.

The most expensive mistake in this decision is comparing quotations that are not comparable. A price per meal may include or exclude tableware, thermal transport, service staff, special diets and the initial setup cost. Equalise the scope before you look at the number.

What to verify before signing

Daily food service under contract starts from 20 employees. If you would rather not sign a contract, DAILY delivery starts from 15 people per order, placed by 4:00 p.m. the previous day. The two minimums measure different things — headcount on one side, order size on the other — because they are different operations.

And if your company is smaller than that? There is still a way in: the events line has no headcount minimum and covers what a small company usually needs — a board meeting, a client visit, a celebration, a month-end close. Write to us with the date and the headcount, even if it is eight.

See SAVIA DAILY

Yes. You can start with a 30-day paid pilot you may leave without penalty, which is how you check us without committing the whole operation. Once under contract, termination follows the 30-day notice that applies to both parties.

The reason we can offer this is the same reason you should ask for it: the burden of proof is ours, not yours. A supplier who asks for trust up front is moving the cost of checking onto you.

See the written commitments

Before you contract, we walk you through the operating model, the quality and food-safety protocols, the service structure, the team accountable for it and the indicators the operation is measured by, together with the current sanitary documentation. And if you want to see the performance in a live operation, the 30-day pilot exists for that: you can exit without penalty.

What we do not do is open the production site to visits before signing, and we would rather say so here than have you find out by asking. Controlling the access of external personnel to processing areas is precisely one of the things Good Manufacturing Practices require — Resolución 2674 de 2013 — because every unplanned entry is a cross-contamination risk on food that is about to be served. Verification does not disappear with it: it runs on the same documents a sanitary auditor would review, and on the pilot, which happens at your site and with your people.

How we handle food safety

Yes. Colombian law establishes joint liability of the contracting company for the labour and social-security obligations of its contractors. A provider that hires by the day or through intermediaries to reduce payroll charges is transferring that exposure onto your balance sheet, where your parent company's audit will find it.

We hire directly, with full social security from the first shift and no intermediate structures. It is not a differentiator we invented — it is the law, and a significant part of this sector does not comply with it. Ask any bidder for payroll evidence, not for a statement.

How we hire

Yes. The operation is designed around the client's actual shift pattern, night shifts and weekends included. The labour surcharges for those hours are built into the price from the proposal and remain visible: under the 2026 Colombian labour reform a Sunday service costs considerably more, and hiding that only defers the problem.

Industrial and shift-based operation

An executive report within the first five business days: participation per employee, menu-cycle compliance, the satisfaction measurement result, incidents for the period and — the section almost nobody puts in writing — what went wrong and what was done about it.

That report is what allows an HR director to justify the spend internally, and it is also why the contract gets renewed without a price argument.

See the sample report

The estimate is two weeks from signature for a standard operation, and we call it an estimate rather than a commitment because we do not yet have a reference operation that would let us guarantee it. The firm date is set in the proposal, after the assessment, once we know your site.

From 15 people, and with no contract. SAVIA DAILY is ordered per delivery, not per agreement: it does not go through supplier onboarding or a purchasing committee. The cut-off is 4:00 p. m. the day before, so what you order this afternoon arrives tomorrow.

The threshold is operational, not commercial: below 15 services the temperature-controlled transport and the tableware cost more than the food, and the price per person stops making sense for either side.

How daily delivery works

No. DAILY exists precisely for what does not justify a contract: tomorrow's lunch, a board meeting, a visit or an internal celebration. You write on WhatsApp, we confirm menu and price the same day, and it is invoiced per delivery. No lock-in and no monthly minimum.

If the volume settles month after month, that is when an operated canteen under contract is worth looking at: the price per person changes and the monthly report and the written guarantees appear. They are two different divisions and they are contracted differently.

When a contracted canteen makes sense

Until 4:00 p. m. the day before. The window is not paperwork: it is the time the kitchen needs to buy fresh, produce and dispatch with a controlled cold chain. An order that arrives after that hour is scheduled for the next business day.

The process, step by step

Yes. The Green Line is the plant-based, light option available every day within the service, without announcing it in advance and at no different cost. It stops being a diet someone has to request and becomes one more choice of the day.

What DAILY includes